Frequently Asked Questions (FAQs)

Housekeeping FAQs

What tasks are included in each visit, and how often do you clean?

Please see our housekeeping checklist here that outlines what we do during each visit.

We currently provide recurring housekeeping services on a weekly or every two-week basis.

What type of cleanings do you offer?

We currently offer recurring housekeeping services. One-time, move in/out, or monthly cleanings are not available at this time.

I don’t think I need home organizing services. Can you just provide housekeeping services?

In our experience, most clients require some level of home organizing services prior to having housekeeping services performed. However we are happy to speak with potential clients regarding their individual needs. Contact us for more information.

How long do housekeeping services take?

Housekeeping services usually take between 2-3 hours.

How do I prepare for my first and subsequent cleanings?

We suggest putting away as many items as possible to ensure Tidy House Solutions is able to use the time we’re there to clean your home effectively and efficiently. This would include putting clothes, shoes, toys (if applicable), personal care and household products away, emptying the dishwasher and/or sink before each visit, if possible. If a client cannot do these things, don’t worry. We will take care of as many tidying up tasks as possible within our allotted time.

If a client has pets, we request pets to be put up prior to our visit.

Clients can also leave a note for the housekeeper with special requests or instructions.

Do I have to be home when you come?

We prefer clients not be home while we clean to ensure the best and quickest service possible. However, we will work with our clients to determine what works for them.

Do you bring and use your own products and supplies?

Yes! We bring and use products and supplies. However, we will use a client’s cleaning products, if requested.

Will the same housekeeper come each time?

Yes!

I have pets. Can you still clean for me?

Yes! We love pets, however ask they be put up during our visit for safety reasons, theirs and ours.